We have been alerted to a issue affecting our primary carrier for our legacy systems. This is causing call quality issues for some customers. Below is a notice from the carrier.
Audio Degredation causing choppy/one-way audio
Investigating - Our engineering team are actively investigating this issue.
Feb 23, 2026 - 14:40 UTC
The carrier has corrected the issue, and the call quality has been restored.
The Carrier has implemented a fix and is currently monitoring the call quality issues.
Monitoring - A fix has been implemented, and we are monitoring the results.
Feb 23, 2026 - 16:09 UTC
Investigating - Our engineering team is actively investigating this issue.
Feb 23, 2026 - 14:40 UTC
