Call Quality issues Monday 23rd February 2026 09:47:00


We have been alerted to a issue affecting our primary carrier for our legacy systems. This is causing call quality issues for some customers. Below is a notice from the carrier.

Audio Degredation causing choppy/one-way audio Investigating - Our engineering team are actively investigating this issue. Feb 23, 2026 - 14:40 UTC

The Carrier has implemented a fix and is currently monitoring the call quality issues.

Monitoring - A fix has been implemented, and we are monitoring the results. Feb 23, 2026 - 16:09 UTC Investigating - Our engineering team is actively investigating this issue. Feb 23, 2026 - 14:40 UTC